FAQ

Dear Visitor, Below are some of the frequently asked questions regarding Tucoola. If you have additional questions, you are welcome to contact us.
What is Tucoola?

Tucoola is a company that developed a platform that enables us to monitor, measure, analyze and improve the development progress of children aged 2-8 by using fun children's games. We offer children a fun, age-appropriate and safe zone, full of games, coloring pages, videos and virtual awards as part of the activities. Each child will have a unique personal enhancement program based on his/her level at each skill – this will enable your child to progress at his/her own oace, according to his/her individual development process. Parents will find various types of reports about their children, general information about their development progress and even some fun games! Our mission is to enable you to recognize your children's strengths and weaknesses in various skills, such as memory, attention, hand-eye coordination, planning and more.

What does the child gain from Tucoola?

Children will enjoy a fun, age-appropriatre and safe zone, full of games, coloring pages, videos and virtual awards as part of the activities. Each child will have a unique personal enhancement program based on his/her level at each skill – this will enable your child to progress at his/her own oace, according to his/her individual development process.

What do I gain from Tucoola as a parent?

Tucoola enables parents to view reports of their children's development progress. In addition, you will be exposed to various types of development progress information, enjoy tips and even play fun games! You are also welcome to enjoy activities for the entire family and have lots of fun with your children at the "together zone".

Do I need to download software in order to play?

No, Tucoola is a browser based service.

Why do I need to register?

Only registered user´s will be able to enjoy the entire contents of the site. In addition, it is a tool that helps us measure your child's progress based on his/her activity.

Why is some content locked with a key icon?

Some of the content is accessible to registered users only. You are welcome to register and enjoy all the content in the site.

Is the content on Tucoola safe for children?

Yes. Tucoola only offers content that is suitable for children aged 2-8. All content is reviewed by our educational and training experts.

What is the "Your awards" page?

The "Your Awards" page contains the virtual awards earned by your child. The child will receive stars for each game he plays and will collect stars to help him get further virtual awards. The child can enjoy his/her awards by printing the Awards page and by sending it to relatives and friends. In the future, we will add new features, so the children will be able to enjoy the "Your Awards" page even more!

Why does each game have different stars?

The Stars plan is based on Tucoola's approach, which encourages the child to play a variety of games that will improve his/her skills.

Can I add more than one child to Tucoola's Zone?

Yes. Tucoola allows you to add all your children to the Tucoola's Zone - you can add them by clicking on "Settings". Please check that each child logs on to his/her own account.

What type of information will I find in the "Information Center"?

The information center contains various types of information about development progress, reports on your child's progress, tips on how to improve their skills and more.

When will I be able to view my child's reports?

As part of our method, we are collecting information from the activity in the site. We analyze this data as part of this methodology and, once the reports are concluded, you will be able to access the information center and view them.

What is the difference between children's and parents' games (Fun Games for Parents)?

We chose relevant games from the children's catalog that are suitable to parents. Some of these fun games can be fun even for us – after all, we all have a child within us ;-)

What is the content that appears between games?

As part of the Tucoola's information gathering activities, we collect relevant information on topics such as "term recognition" and "mathematical thinking".

Why do my children get different games from other users?

As part of our approach we assign each child with relevant games in accordance with their individual age and profile. If you want your child to view all the games, you can click on "All" in the "Age" dropdown menu.

How can my child view all the games catalog?

If you want your child to view all the games, you can click on "All" in the "Age" dropdown menu.

How can I get more information about the game?

Each game has an information link on the game frame. You can click on "More Information" and view information about each game.

How will I know whether the game is supported by keyboard or mouse?

Each game shows a figure of a keyboard or a mouse on the game frame. If the game control displays a mouse, it supports the use of a mouse; if the control displays a keyboard, then it supports the use of a keyboard and, if it displays both, it supports both.

How can I upload a picture of my children?

You can upload a picture throw the "settings" button. Click on "Settings" at the Home page, then click on "Edit Children", and upload your child's picture.

How can I print coloring pages?

Access the "Art" section an the Home page, click on the "Print and Paint" menu, choose a page you wish to print and it will open in a new window as a print page.

What is the Tucoola Approach?

The Tucoola approach focuses on an innovative algorithm that monitors, collects data and analyzes the development progress of children by using fun games. Tucoola's method was developed by experts from the educational field.

Does Tucoola have specific technical requirements?

You must have a computer with an nternet connection, and a browser with Flash installed. We support Internet Explorer 7 and 8, Firefox 3 and Chrome browsers. We recommend having more than 1GB RAM.

Can I find Tucoola in social networks such as Facebook and Twitter?

Sure - You are welcome to become a Tucoola fan on Facebook, and follow us on Twitter. We promise to share with you news and updates about new content from time to time.

Does the company have a blog?

Yes - You are welcome to read Tucoola's blog.

Can I add games to the Tucoola site?

If your game is suitable for children aged 2-8 and you would like to add it to Tucoola's Zone, please contact us.

Can I add Tucoola's Zone to my site?

If your site is suitable for children aged 2-8 and you would like to add Tucoola's Zone to it, please contact us.

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