Privacy Policy
Tucoola Ltd. has established this Privacy Policy in order to demonstrate its privacy protection standards.
This Privacy Policy applies to all information collected or used by Tucoola in connection with this website at www.Tucoola.com (Website"), and in connection with Tucoola’s services available on this Website. The purpose of this Privacy Policy is to enable the user to understand Tucoola’s procedures of collecting and handling user’s information.
COLLECTION OF INFORMATION
Tucoola respects privacy and will take measures to insure that any Personally Identifiable Information collected by Tucoola is used in accordance with Tucoola’s privacy policy. It is important for Tucoola to ensure that the user understands what information is collected by Tucoola and its intended usage.
Tucoola is concerned about children safety and understand that they have special privacy needs. Therefore, Tucoola have adopted the following privacy policy with regards to children:
Tucoola will NOT collect, use, or distribute information to third parties (Except for Tucoola partners working with Tucoola on the collection, implementation, examination and analysis of the information) personally identifiable information without prior verifiable parental consent.
When verifiable parental consent was not obtained, Tucoola will only use the online contact information (such as email) to:
a. Respond directly to the child's request on a one-time basis and not use that information to contact the child for other purposes.
b. Request the name or online contact information of a parent only for the purpose of obtaining verifiable parental consent or providing parental notification.
c. Respond to a specific request from a child (such as in the case where a child requests a newsletter subscription) and not used to contact the child for other purposes. Tucoola will use best efforts to provide parental notification, which will include the nature and intended use, as well as an opportunity for the parent to prevent the use of the information and participation in the activity
Tucoola will NOT entice the child to divulge more information than is needed to participate in any activity, game, or service.
Tucoola will provide the parent a description of the specific types of personally identifiable information collected from their child upon request. Tucoola will allow the parent to refuse further use or future online collection of personally identifiable information and provide a way for a parent to obtain any personally identifiable information collected from the child.
Tucoola will provide notice to children in age appropriate terms of what personally identifiable information is to be collected.
Tucoola will NOT provide any links to Web sites that are unsuitable for children.
Tucoola will encourage children to get their parent's permission before sharing personal information online.
TYPES OF INFORMATION COLLECTED
In order to better provide the user with Tucoola’s numerous services, Tucoola will collect two types of information about Tucoola users: Personally Identifiable Information and Non-Personally Identifiable Information. Tucoola primary goal in collecting information from the user is to provide the user with a smooth, efficient, and customized experience while using the Tucoola site.
To emphasize, the Tucoola tools are designed to collect specific information relating to performance measurement of basic skills for children. The collected data does not relate to Personally Identifiable Information but mainly to Age and results achieved by the child with regards to each of the basic skills examined during his use of the Tucoola tools.
Tucools is providing its services via third parties and is working with third party partners to research and analyze the results of the measurements and therefore will share certain information with such parties. Each of said parties is selected based among other on its reputation and intention to maintain confidentiality standards matching those presented herein.
PERSONALLY IDENTIFIABLE INFORMATION
Personally Identifiable Information provides Tucoola with the specifics of who the user is. When the user engage in certain activities on Tucoola site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending Tucoola feedback, Tucoola may ask the user to provide certain information about the user by submitting an online form. It is completely optional for the user to engage in these activities; however, Tucoola may ask that the user provide Tucoola the user’s personal information, such as the user’s first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personally identifying information. When ordering products or services on the site, the user may be asked to provide credit card information. Depending upon the activity, some of the information Tucoola may ask the user to provide, will be identified as mandatory and some as voluntary. If the user does not provide the mandatory data with respect to a particular activity, the user will not be able to engage in that activity.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Non - Personally Identifiable Information does not identify a specific individual. Tucoola gathers certain information about the user based upon the specific location where the user visits the Tucoola site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that the user came from, the URL the user will transfer to, browser being used, and/or the user’s Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to the user’s computer whenever the user are surfing the Web, allowing Web servers to locate and identify the user’s computer. Computers require IP addresses in order for users to communicate on the Internet.
COLLECTION METHODS AND USE OF INFORMATION
Tucoola does not collect any Personally Identifiable Information which is not provided voluntarily to Tucoola. The user may provide certain Personally Identifiable Information to Tucoola when the user (a) register for Tucoola services and register the user’s e-mail address with Tucoola; (b) enter sweepstakes or contests sponsored by Tucoola or one of Tucoola partners; (c) sign up for special offers from selected third parties; (d) send e-mail messages, submit forms, or transmit other information by telephone or letter; or (e) submit the user’s credit card or other payment information when ordering and purchasing products and services on Tucoola site. Tucoola may also collect information from the user at other points on the Tucoola site that will state that such information is being collected. In addition, Tucoola may also collect, or the Tucoola third-party ad server and/or Tucoola content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. Tucoola use the user’s IP address to diagnose problems with Tucoola servers, software, to administer the Tucoola site, and to gather demographic information. Tucoola third-party ad servers will also provide Tucoola with summary, but not individual, reports that will tell Tucoola how many ads were presented and clicked upon at the Tucoola site. Tucoola will primarily use the user’s Personally Identifiable Information to provide services to the user, as required by the Tucoola agreements with the user. Tucoola will also use Personally Identifiable Information to enhance the operation of Tucoola site, fill orders, improve Tucoola marketing and promotional efforts, statistically analyze site use, improve Tucoola product and service offerings, and customize Tucoola site's content, layout, and services. Tucoola may use Personally Identifiable Information to deliver information to the user and to contact the user regarding administrative notices. Tucoola may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce Tucoola agreements with the user, including Tucoola Site Terms of Use, Sales Terms and Conditions, and this Privacy Policy.
RELEASE OF INFORMATION:
Tucoola will not sell, trade, or rent the user’s Personally Identifiable Information to third parties unless the user opt-in to Tucoola doing so, or as otherwise set forth herein. Tucoola does provide some of Tucoola’s services through contractual arrangements with affiliates, services providers, partners, and other third parties. Tucoola and Tucoola’s service partners use the user’s Personally Identifiable Information to operate Tucoola sites and to deliver their services. For example, Tucoola must release the user’s credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release the user’s address information to the delivery service to deliver products that the user ordered; and provide order information to third parties that help Tucoola provide customer service. Tucoola will encourage Tucoola’s service partners to adopt and post privacy policies. However, the use of the user’s Personally Identifiable Information by Tucoola’s service partners is governed by the privacy policies of those service partners and is not subject to Tucoola control. Occasionally, Tucoola may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. Tucoola will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. Tucoola fully cooperate with law enforcement agencies in identifying those who use Tucoola services for illegal activities. Tucoola reserve the right to report to law enforcement agencies any activities that Tucoola in good faith believe to be unlawful. Tucoola may also provide Non-Personally Identifiable Information about Tucoola customers' sales, traffic patterns, and related site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
COOKIES
A cookie is a specific data stored on a user's hard drive containing information that identifies a specific computer. Usage of a cookie is in no way linked to any Personally Identifiable Information while on Tucoola Website. Tucoola uses cookies to enhance the user experience of Tucoola Website by means such as storing password or user preference information. If a user rejects the cookie, they may still use Tucoola Website with the only drawback being the disablement of some of the usability features of Tucoola Website. Some of Tucoola business and research partners may use cookies on their site. However, Tucoola have no access to or control over these cookies. Tucoola also uses cookies to track and monitor usage of the Website by users for the purposes of marketing and website improvement. The data collected from these cookies will never be shared with an external source except for approved Tucoola third parties as detailed above including business and research partners with whom Tucoola is sharing the activity and research and will be used for internal purposes only.
SECURITY
Tucoola have implemented suitable security policies, rules and technical measures in order to protect and safeguard the personal information Tucoola collect from Tucoola users. Other than Business and Research partners as detailed above, Tucoola limit access to the user’s information only to employees who need to have access to such information in order to provide the user all the activities related to the Website. However, the user should be aware that there is no data that is transmitted over the Internet that can be guaranteed 100% secure in transmission or safe from theft or illegal capture.
CHANGES AND CONSENT TO PRIVACY POLICY
Tucoola user agree to the terms of this Privacy Policy by registering with Tucoola or by using the Tucoola website with or without prior registration. Tucoola reserve the right to change the provisions of the Privacy Policy from time to time and users are therefore advised to check it regularly. If Tucoola make any significant changes in the way Tucoola plan to handle Personally Identifiable Information, Tucoola will notify the user via user’s email address or by placing a prominent notice on Tucoola Website. The user’s continued use of the Website after any change to the Privacy Policy constitutes the user’s acceptance of this Privacy Policy as amended.
UPDATE/DELETE USER INFORMATION
The user can write to Tucoola at any time to obtain a copy of the user’s personal information and to have any inaccuracies corrected or if the user no longer desire Tucoola service (in which case Tucoola will attempt to remove the user’s Personally Identifiable Information provided to Tucoola except for data which is included in the Tucoola current databases and which is non identifiable that serves as part of Tucoola measurement and skills data basis on which the Tucoola tools operate).
GOVERNING LAW
This Privacy Policy shall be exclusively governed by and construed in all respects under the laws of Israel, without giving effect to any choice-of-law or conflict-of-laws provisions. Any and all legal claims, suits or actions that arise in connection with this Privacy Policy or with breach of this Privacy Policy shall be submitted exclusively to the personal jurisdiction of the courts located in Tel Aviv, Israel.
FOR MORE INFORMATION
For questions or additional information related to the Tucoola Privacy Policy, please contact Tucoola at: support@tucoola.com.
This Privacy Policy applies to all information collected or used by Tucoola in connection with this website at www.Tucoola.com (Website"), and in connection with Tucoola’s services available on this Website. The purpose of this Privacy Policy is to enable the user to understand Tucoola’s procedures of collecting and handling user’s information.
COLLECTION OF INFORMATION
Tucoola respects privacy and will take measures to insure that any Personally Identifiable Information collected by Tucoola is used in accordance with Tucoola’s privacy policy. It is important for Tucoola to ensure that the user understands what information is collected by Tucoola and its intended usage.
Tucoola is concerned about children safety and understand that they have special privacy needs. Therefore, Tucoola have adopted the following privacy policy with regards to children:
Tucoola will NOT collect, use, or distribute information to third parties (Except for Tucoola partners working with Tucoola on the collection, implementation, examination and analysis of the information) personally identifiable information without prior verifiable parental consent.
When verifiable parental consent was not obtained, Tucoola will only use the online contact information (such as email) to:
a. Respond directly to the child's request on a one-time basis and not use that information to contact the child for other purposes.
b. Request the name or online contact information of a parent only for the purpose of obtaining verifiable parental consent or providing parental notification.
c. Respond to a specific request from a child (such as in the case where a child requests a newsletter subscription) and not used to contact the child for other purposes. Tucoola will use best efforts to provide parental notification, which will include the nature and intended use, as well as an opportunity for the parent to prevent the use of the information and participation in the activity
Tucoola will NOT entice the child to divulge more information than is needed to participate in any activity, game, or service.
Tucoola will provide the parent a description of the specific types of personally identifiable information collected from their child upon request. Tucoola will allow the parent to refuse further use or future online collection of personally identifiable information and provide a way for a parent to obtain any personally identifiable information collected from the child.
Tucoola will provide notice to children in age appropriate terms of what personally identifiable information is to be collected.
Tucoola will NOT provide any links to Web sites that are unsuitable for children.
Tucoola will encourage children to get their parent's permission before sharing personal information online.
TYPES OF INFORMATION COLLECTED
In order to better provide the user with Tucoola’s numerous services, Tucoola will collect two types of information about Tucoola users: Personally Identifiable Information and Non-Personally Identifiable Information. Tucoola primary goal in collecting information from the user is to provide the user with a smooth, efficient, and customized experience while using the Tucoola site.
To emphasize, the Tucoola tools are designed to collect specific information relating to performance measurement of basic skills for children. The collected data does not relate to Personally Identifiable Information but mainly to Age and results achieved by the child with regards to each of the basic skills examined during his use of the Tucoola tools.
Tucools is providing its services via third parties and is working with third party partners to research and analyze the results of the measurements and therefore will share certain information with such parties. Each of said parties is selected based among other on its reputation and intention to maintain confidentiality standards matching those presented herein.
PERSONALLY IDENTIFIABLE INFORMATION
Personally Identifiable Information provides Tucoola with the specifics of who the user is. When the user engage in certain activities on Tucoola site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending Tucoola feedback, Tucoola may ask the user to provide certain information about the user by submitting an online form. It is completely optional for the user to engage in these activities; however, Tucoola may ask that the user provide Tucoola the user’s personal information, such as the user’s first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personally identifying information. When ordering products or services on the site, the user may be asked to provide credit card information. Depending upon the activity, some of the information Tucoola may ask the user to provide, will be identified as mandatory and some as voluntary. If the user does not provide the mandatory data with respect to a particular activity, the user will not be able to engage in that activity.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Non - Personally Identifiable Information does not identify a specific individual. Tucoola gathers certain information about the user based upon the specific location where the user visits the Tucoola site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that the user came from, the URL the user will transfer to, browser being used, and/or the user’s Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to the user’s computer whenever the user are surfing the Web, allowing Web servers to locate and identify the user’s computer. Computers require IP addresses in order for users to communicate on the Internet.
COLLECTION METHODS AND USE OF INFORMATION
Tucoola does not collect any Personally Identifiable Information which is not provided voluntarily to Tucoola. The user may provide certain Personally Identifiable Information to Tucoola when the user (a) register for Tucoola services and register the user’s e-mail address with Tucoola; (b) enter sweepstakes or contests sponsored by Tucoola or one of Tucoola partners; (c) sign up for special offers from selected third parties; (d) send e-mail messages, submit forms, or transmit other information by telephone or letter; or (e) submit the user’s credit card or other payment information when ordering and purchasing products and services on Tucoola site. Tucoola may also collect information from the user at other points on the Tucoola site that will state that such information is being collected. In addition, Tucoola may also collect, or the Tucoola third-party ad server and/or Tucoola content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. Tucoola use the user’s IP address to diagnose problems with Tucoola servers, software, to administer the Tucoola site, and to gather demographic information. Tucoola third-party ad servers will also provide Tucoola with summary, but not individual, reports that will tell Tucoola how many ads were presented and clicked upon at the Tucoola site. Tucoola will primarily use the user’s Personally Identifiable Information to provide services to the user, as required by the Tucoola agreements with the user. Tucoola will also use Personally Identifiable Information to enhance the operation of Tucoola site, fill orders, improve Tucoola marketing and promotional efforts, statistically analyze site use, improve Tucoola product and service offerings, and customize Tucoola site's content, layout, and services. Tucoola may use Personally Identifiable Information to deliver information to the user and to contact the user regarding administrative notices. Tucoola may also use Personally Identifiable Information to resolve disputes, troubleshoot problems, and enforce Tucoola agreements with the user, including Tucoola Site Terms of Use, Sales Terms and Conditions, and this Privacy Policy.
RELEASE OF INFORMATION:
Tucoola will not sell, trade, or rent the user’s Personally Identifiable Information to third parties unless the user opt-in to Tucoola doing so, or as otherwise set forth herein. Tucoola does provide some of Tucoola’s services through contractual arrangements with affiliates, services providers, partners, and other third parties. Tucoola and Tucoola’s service partners use the user’s Personally Identifiable Information to operate Tucoola sites and to deliver their services. For example, Tucoola must release the user’s credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release the user’s address information to the delivery service to deliver products that the user ordered; and provide order information to third parties that help Tucoola provide customer service. Tucoola will encourage Tucoola’s service partners to adopt and post privacy policies. However, the use of the user’s Personally Identifiable Information by Tucoola’s service partners is governed by the privacy policies of those service partners and is not subject to Tucoola control. Occasionally, Tucoola may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. Tucoola will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. Tucoola fully cooperate with law enforcement agencies in identifying those who use Tucoola services for illegal activities. Tucoola reserve the right to report to law enforcement agencies any activities that Tucoola in good faith believe to be unlawful. Tucoola may also provide Non-Personally Identifiable Information about Tucoola customers' sales, traffic patterns, and related site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
COOKIES
A cookie is a specific data stored on a user's hard drive containing information that identifies a specific computer. Usage of a cookie is in no way linked to any Personally Identifiable Information while on Tucoola Website. Tucoola uses cookies to enhance the user experience of Tucoola Website by means such as storing password or user preference information. If a user rejects the cookie, they may still use Tucoola Website with the only drawback being the disablement of some of the usability features of Tucoola Website. Some of Tucoola business and research partners may use cookies on their site. However, Tucoola have no access to or control over these cookies. Tucoola also uses cookies to track and monitor usage of the Website by users for the purposes of marketing and website improvement. The data collected from these cookies will never be shared with an external source except for approved Tucoola third parties as detailed above including business and research partners with whom Tucoola is sharing the activity and research and will be used for internal purposes only.
SECURITY
Tucoola have implemented suitable security policies, rules and technical measures in order to protect and safeguard the personal information Tucoola collect from Tucoola users. Other than Business and Research partners as detailed above, Tucoola limit access to the user’s information only to employees who need to have access to such information in order to provide the user all the activities related to the Website. However, the user should be aware that there is no data that is transmitted over the Internet that can be guaranteed 100% secure in transmission or safe from theft or illegal capture.
CHANGES AND CONSENT TO PRIVACY POLICY
Tucoola user agree to the terms of this Privacy Policy by registering with Tucoola or by using the Tucoola website with or without prior registration. Tucoola reserve the right to change the provisions of the Privacy Policy from time to time and users are therefore advised to check it regularly. If Tucoola make any significant changes in the way Tucoola plan to handle Personally Identifiable Information, Tucoola will notify the user via user’s email address or by placing a prominent notice on Tucoola Website. The user’s continued use of the Website after any change to the Privacy Policy constitutes the user’s acceptance of this Privacy Policy as amended.
UPDATE/DELETE USER INFORMATION
The user can write to Tucoola at any time to obtain a copy of the user’s personal information and to have any inaccuracies corrected or if the user no longer desire Tucoola service (in which case Tucoola will attempt to remove the user’s Personally Identifiable Information provided to Tucoola except for data which is included in the Tucoola current databases and which is non identifiable that serves as part of Tucoola measurement and skills data basis on which the Tucoola tools operate).
GOVERNING LAW
This Privacy Policy shall be exclusively governed by and construed in all respects under the laws of Israel, without giving effect to any choice-of-law or conflict-of-laws provisions. Any and all legal claims, suits or actions that arise in connection with this Privacy Policy or with breach of this Privacy Policy shall be submitted exclusively to the personal jurisdiction of the courts located in Tel Aviv, Israel.
FOR MORE INFORMATION
For questions or additional information related to the Tucoola Privacy Policy, please contact Tucoola at: support@tucoola.com.
